Shipping policy

When should I expect my delivery if I am located in The Contiguous United States, Canada, or Australia?

#1: Regular shipping

On average, it takes 5 to 12 business days for your package to arrive once processed, depending on your location but shipments can arrive much sooner. You can track your package every step of the way.

(Guam <GU>, Puerto Rico<PR>, Northern Mariana Islands <MP> & Virgin Islands <VI> are treated as international destinations hence transit time will be similar to an international delivery)

#2: Expedited shipping (Not available for Australia or Canada)

If you opted for expedited shipping when placing your order, it generally takes 2 to 5 business days for your package to arrive once it is processed, depending on your location. You can track your package every step of the way. 

How long do you take for international shipping outside of The Contiguous United States, Canada, or Australia?

Deliveries to international destinations outside the Contiguous United States or Australia typically arrive within 2 to 6 weeks, although it’s possible for them to arrive even sooner.

Please note that once your parcel leaves our warehouse, the exact arrival time is beyond our control.

The delivery speed can vary as it depends on several factors related to the carrier such as traffic congestion, adverse weather conditions, incorrect addresses and/or customs processes in your country of residence.

While we try to reach customers everywhere on the globe, there are still restrictions to some countries due to regulatory requirements for food and supplement products or logistic challenges. Please check our list of restricted destinations to find out if we are able to deliver our products to you.

These factors and others not listed can significantly affect the prompt delivery of packages, and unfortunately, are not within our ability to influence.  We appreciate your patience and cooperation in this matter.

I entered my shipping address incorrectly. What should I do?

We want to make sure you receive your BB Company products ASAP, so make sure you enter the correct shipping address and right contact name of the person who will be able to receive it at the time of purchase. This is your responsibility.

If you make a mistake, or things change, contact us via webchat immediately and we may be able to modify your order. We can’t make any promises, as we process and ship our orders as fast as possible, but we’ll do our best for you!

If the order has been shipped out or fulfilled, please note that shipping a new product to your desired address is entirely at our discretion. We will not provide a reason for denying reshipments.

 

For full policy page, please refer to our Shipping Policy page.